Shipping policy

Shipping Policy

We process orders within 1–3 business days.

Shipping times vary depending on destination:
- United States: 5–10 business days
- International: 7–15 business days

Shipping fees are calculated at checkout.

Once your order is shipped, you will receive a tracking number via email.

Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.

We are not responsible for delays caused by carriers or customs.

If you do not receive your order within the expected timeframe, please contact us at:
support@kongstillalive.com